:root{
  --red:#d10a0a; --red-dark:#a80000; --brand-red:#f40000;
  --ink:#0b0c0e; --ink-2:#1b1d21; --text:#22252a; --muted:#5a6068;
  --bg:#ffffff; --alt:#f4f4f2; --line:#dcdcd8;
  --radius:12px; --shadow:0 6px 24px rgba(0,0,0,.08);
  --tap:56px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth;scroll-padding-top:80px;-webkit-text-size-adjust:100%}
body{overflow-x:clip;margin:0;font:17px/1.6 system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:var(--text);background:var(--bg);padding-bottom:72px}
img{max-width:100%;height:auto;display:block}
a{color:var(--red-dark)}
h1,h2,h3{color:var(--ink);line-height:1.15;margin:0 0 .5em;font-weight:800;letter-spacing:-.01em}
h2{font-size:clamp(1.8rem,4.5vw,2.6rem)}
h3{font-size:1.2rem}
p{margin:0 0 1em}
.wrap{width:min(1180px,100% - 2.5rem);margin-inline:auto}
.skip{position:absolute;left:-999px}.skip:focus{left:1rem;top:1rem;z-index:99;background:#fff;padding:.5rem 1rem}
.visually-hidden{position:absolute!important;left:0;top:0;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
:focus-visible{outline:3px solid #1a73e8;outline-offset:2px}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.55rem;min-height:var(--tap);padding:.8rem 1.4rem;border-radius:10px;font-weight:800;font-size:1.05rem;text-decoration:none;border:2px solid transparent;cursor:pointer;transition:transform .08s,background .15s;line-height:1.1;text-align:center}
.btn:active{transform:translateY(1px)}
.btn svg{width:1.25em;height:1.25em;fill:currentColor;flex:none}
.btn-primary{background:var(--red);color:#fff}
.btn-primary:hover{background:var(--red-dark)}
.btn-ghost{background:rgba(255,255,255,.08);color:#fff;border-color:#fff}
.btn-ghost:hover{background:#fff;color:var(--ink)}
.btn-outline{background:#fff;color:var(--ink);border-color:var(--ink)}
.btn-outline:hover{background:var(--ink);color:#fff}
.btn-call{background:var(--red);color:#fff;min-height:48px;padding:.55rem 1rem}
.btn-lg{font-size:1.1rem}
.btn-xl{font-size:1.2rem;min-height:62px;padding:1rem 1.6rem}
.btn-block{display:flex;width:100%}

/* header */
.site-header{position:sticky;top:0;z-index:50;background:#fff;border-bottom:1px solid var(--line);box-shadow:0 2px 10px rgba(0,0,0,.05)}
.header-inner{display:flex;align-items:center;gap:1rem;min-height:68px}
.brand{display:flex;align-items:center;gap:.6rem;text-decoration:none;color:var(--ink);margin-right:auto}
.brand img{width:44px;height:44px}
.brand-text{display:flex;flex-direction:column;line-height:1}
.brand-text strong{font-size:1.15rem;font-weight:900;color:var(--red);text-transform:uppercase;letter-spacing:.02em}
.brand-text span{font-size:.72rem;letter-spacing:.28em;text-transform:uppercase;font-weight:700;color:var(--ink);margin-top:3px}
.nav{display:none;gap:1.4rem}
.nav a{color:var(--ink);text-decoration:none;font-weight:700;font-size:.98rem}
.nav a:hover{color:var(--red)}
.call-label-long{display:none}
@media(min-width:420px){.call-label-long{display:inline}.call-label-short{display:none}}
@media(min-width:960px){.nav{display:flex}}

/* hero */
.hero{position:relative;color:#fff;background:var(--ink);overflow:hidden}
.hero picture,.hero-bg{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.hero::after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,rgba(11,12,14,.72),rgba(11,12,14,.86))}
.hero-content{position:relative;z-index:1;padding:2.6rem 0 2.4rem}
.eyebrow{display:inline-block;background:var(--red);color:#fff;font-weight:800;font-size:.82rem;padding:.35rem .7rem;border-radius:6px;letter-spacing:.02em;text-transform:uppercase}
.hero h1{color:#fff;font-size:clamp(2rem,7vw,3.6rem);max-width:17ch;margin-top:.5rem}
.lead{font-size:1.15rem;max-width:44ch;color:#eceff1}
.hero-ctas{display:flex;flex-direction:column;gap:.75rem;margin:1.4rem 0 1.2rem}
.hero-points{list-style:none;padding:0;margin:0;display:flex;flex-wrap:wrap;gap:.4rem 1.2rem;font-weight:700}
.hero-points li::before{content:"✓ ";color:#ff6b5e}
@media(min-width:600px){.hero-ctas{flex-direction:row}}
@media(min-width:768px){.hero-content{padding:5.5rem 0 5rem}}

.trust-bar{background:var(--ink-2);color:#fff}
.trust-inner{display:grid;gap:.8rem;padding:1.1rem 0}
.trust-inner div{display:flex;flex-direction:column;border-left:4px solid var(--brand-red);padding-left:.8rem}
.trust-inner span{color:#c9cdd2;font-size:.95rem}
@media(min-width:768px){.trust-inner{grid-template-columns:repeat(3,1fr)}}

/* sections */
.section{padding:3.5rem 0}
@media(min-width:768px){.section{padding:5rem 0}}
.section-alt{background:var(--alt)}
.section-dark{background:var(--ink);color:#e6e8ea}
.section-dark h2,.section-dark h3{color:#fff}
.kicker{color:var(--red);font-weight:800;text-transform:uppercase;letter-spacing:.12em;font-size:.85rem;margin-bottom:.4rem}
.section-dark .kicker{color:#ff5a4d}
.section-lead{font-size:1.1rem;color:var(--muted);max-width:60ch}
.section-dark .section-lead{color:#c9cdd2}
.grid{display:grid;gap:1rem}
.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:1.4rem;box-shadow:var(--shadow)}
.services-grid{margin-top:1.6rem}
.service{border-top:5px solid var(--red)}
.service p{margin:0;color:var(--muted)}
@media(min-width:640px){.services-grid{grid-template-columns:repeat(2,1fr)}}
@media(min-width:1100px){.services-grid{grid-template-columns:repeat(5,1fr)}.services-grid .service h3{font-size:1.1rem}}
.center-cta{display:flex;flex-wrap:wrap;gap:.8rem;justify-content:center;margin-top:2rem}

/* area */
.area{display:grid;gap:2rem}
.counties{display:grid;gap:.8rem}
.county{background:var(--ink-2);border-radius:var(--radius);padding:1.1rem 1.2rem;border-left:5px solid var(--brand-red)}
.county h3{margin-bottom:.3rem;font-size:1.1rem}
.county p{margin:0;color:#c9cdd2;font-size:.98rem}
@media(min-width:640px){.counties{grid-template-columns:repeat(2,1fr)}}
@media(min-width:1000px){.area{grid-template-columns:1fr 1.5fr;align-items:start}}

/* gallery */
.before-after{display:grid;grid-template-columns:1fr 1fr;gap:.8rem;margin:1.6rem 0 1rem}
.before-after img,.gallery img{width:100%;aspect-ratio:3/4;object-fit:cover;border-radius:10px}
figure{margin:0}
figcaption{font-size:.95rem;font-weight:700;color:var(--ink);padding:.45rem .1rem}
.tag{display:inline-block;font-size:.75rem;font-weight:900;text-transform:uppercase;padding:.15rem .45rem;border-radius:4px;color:#fff;margin-right:.3rem}
.tag-before{background:#5a6068}.tag-after{background:var(--red)}
.gallery{display:grid;grid-template-columns:repeat(2,1fr);gap:.8rem}
@media(min-width:768px){.gallery{grid-template-columns:repeat(4,1fr)}.before-after{max-width:760px}}
.ba-title{font-size:1.15rem;margin:1.8rem 0 0}
.ba-title + .before-after{margin-top:.6rem}
.ba-title + .gallery{margin-top:.8rem}
.before-after.ba-wide img{aspect-ratio:4/3}
@media(min-width:768px){.before-after.ba-wide{max-width:1000px}}
.ba-grid{display:grid;gap:0 1.6rem}
@media(min-width:900px){.ba-grid{grid-template-columns:repeat(3,1fr)}.ba-grid .before-after{max-width:none}}
.gallery a{display:block;cursor:zoom-in}

/* reviews */
.reviews-grid{margin-top:1.4rem}
@media(min-width:768px){.reviews-grid{grid-template-columns:repeat(3,1fr)}}
.review{margin:0;border-left:5px solid var(--red);display:flex;flex-direction:column;gap:.6rem}
.review blockquote{margin:0;flex:1}
.review blockquote p{font-size:1.05rem;font-style:italic;margin:0;line-height:1.55}
.review figcaption{display:flex;align-items:center;justify-content:space-between;gap:.5rem;flex-wrap:wrap;font-size:.95rem;border-top:1px solid var(--line);padding-top:.6rem}
.review .reviewer{color:var(--ink)}
.review-src{display:inline-flex;align-items:center;gap:.35rem;color:var(--muted);font-weight:600;font-size:.88rem}
.g-icon{width:18px;height:18px;flex:none}
.stars{display:inline-flex;gap:2px}
.stars svg{width:20px;height:20px;fill:#f5b301}
.rating-summary{display:flex;align-items:center;gap:.6rem;flex-wrap:wrap;margin:.4rem 0 1rem}
.rating-num{font-size:2rem;font-weight:800;line-height:1}
.review-top{display:flex;align-items:center;justify-content:space-between;gap:.5rem;flex-wrap:wrap}
.review-tag{font-size:.8rem;font-weight:700;text-transform:uppercase;letter-spacing:.04em;color:var(--muted)}
.rating-count{color:var(--muted);font-weight:600}
.reviews-link{display:inline-flex;align-items:center;gap:.5rem}
.reviews-link .g-icon{width:20px;height:20px}
/* photo upload: JS shows one multi-pick button; no-JS shows 5 plain file inputs */
html:not(.js) .js-only{display:none!important}
.js .photo-slots{display:none}
.photo-slots{display:grid;gap:.5rem}
.photo-slots label{display:flex;flex-direction:column;font-weight:600;font-size:.95rem}

/* about */
.about{display:grid;gap:2rem;align-items:center}
.about-img img{border-radius:var(--radius);aspect-ratio:4/5;object-fit:cover;width:100%;max-height:560px}
@media(min-width:900px){.about{grid-template-columns:.9fr 1.1fr}}
.checks{list-style:none;padding:0;margin:0 0 1.2rem;display:grid;gap:.4rem}
.checks li{padding-left:1.8rem;position:relative;font-weight:700}
.checks li::before{content:"✓";position:absolute;left:0;color:#fff;background:var(--red);width:1.3rem;height:1.3rem;border-radius:50%;font-size:.8rem;display:grid;place-items:center;top:.2rem}

/* contact / form */
.contact{display:grid;gap:2rem}
@media(min-width:960px){.contact{grid-template-columns:.8fr 1.2fr;align-items:start}}
.contact-side .btn{margin-bottom:.75rem}
.contact-facts{display:grid;grid-template-columns:auto 1fr;gap:.4rem 1rem;margin-top:1.2rem}
.contact-facts dt{font-weight:800;color:var(--ink)}.contact-facts dd{margin:0}
.inquiry{padding:1.4rem}
@media(min-width:640px){.inquiry{padding:2rem}}
.form-title{font-size:1.5rem;margin-bottom:.2rem}
.req-note{color:var(--muted);font-size:.95rem}
.req{color:var(--red);font-weight:900}
.opt{color:var(--muted);font-weight:500;font-size:.92rem}
.field{margin-bottom:1.1rem;position:relative}
.field-row{display:grid;gap:0}
@media(min-width:640px){.field-row{grid-template-columns:1fr 1fr;gap:1rem}}
.field label,.field .label{display:block;font-weight:800;color:var(--ink);margin-bottom:.35rem;font-size:1.02rem}
.field input,.field select,.field textarea{width:100%;min-height:var(--tap);font:inherit;font-size:1.08rem;/* >=16px avoids iOS zoom */padding:.8rem .9rem;border:2px solid #b8bcc2;border-radius:10px;background:#fff;color:var(--ink);-webkit-appearance:none;appearance:none}
.field select{background-image:linear-gradient(45deg,transparent 50%,var(--ink) 50%),linear-gradient(135deg,var(--ink) 50%,transparent 50%);background-position:calc(100% - 22px) 50%,calc(100% - 16px) 50%;background-size:6px 6px;background-repeat:no-repeat;padding-right:2.5rem}
.field textarea{min-height:140px;resize:vertical}
.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--ink);outline:3px solid rgba(209,10,10,.25)}
.field.invalid input,.field.invalid select,.field.invalid textarea{border-color:var(--red);background:#fff6f6}
.err{display:none;color:var(--red-dark);font-weight:700;font-size:.95rem;margin:.35rem 0 0}
.field.invalid .err,#e-photos:not(:empty){display:block}
.hint{color:var(--muted);font-size:.93rem;margin:.5rem 0 0}
.upload{display:flex!important;align-items:center;gap:.9rem;min-height:72px;padding:1rem;border:2px dashed var(--ink);border-radius:12px;background:#fafaf8;cursor:pointer}
.upload:hover{background:#f0f0ec}
.upload svg{width:36px;height:36px;fill:var(--red);flex:none}
.upload span{display:flex;flex-direction:column}
.upload strong{font-size:1.1rem}.upload small{color:var(--muted);font-weight:600;font-size:.92rem}
#f-photos:focus-visible + .hint,.upload:focus-within{outline:3px solid #1a73e8}
.thumbs{list-style:none;padding:0;margin:.8rem 0 0;display:grid;grid-template-columns:repeat(auto-fill,minmax(92px,1fr));gap:.6rem}
.thumbs li{position:relative;border-radius:10px;overflow:hidden;border:1px solid var(--line);background:#eee}
.thumbs img{width:100%;aspect-ratio:1;object-fit:cover}
.thumbs .size{position:absolute;left:0;bottom:0;right:0;background:rgba(0,0,0,.65);color:#fff;font-size:.72rem;padding:.15rem .35rem}
.thumbs button{position:absolute;top:4px;right:4px;width:34px;height:34px;border-radius:50%;border:0;background:rgba(0,0,0,.75);color:#fff;font-size:1.2rem;line-height:1;cursor:pointer}
.hp{position:absolute;left:-5000px}
.fine{font-size:.85rem;color:var(--muted);margin-top:.7rem;text-align:center}
.form-status{margin-top:1rem;border-radius:10px;padding:1rem 1.1rem;font-weight:700}
.form-status.ok{background:#e9f7ee;border:2px solid #1e8e3e;color:#145c29}
.form-status.warn{background:#fff7e0;border:2px solid #e0b84a;color:#6b4700}
.form-status.bad{background:#fdecec;border:2px solid var(--red);color:var(--red-dark)}
.form-status h4{margin:0 0 .3rem;font-size:1.15rem;color:inherit}
.form-status p{margin:.2rem 0}

/* footer */
.site-footer{background:var(--ink);color:#c9cdd2;padding:3rem 0 1rem;font-size:.98rem}
.site-footer h3{color:#fff;font-size:1.05rem}
.site-footer a{color:#fff}
.footer-grid{display:grid;gap:2rem}
@media(min-width:800px){.footer-grid{grid-template-columns:1.2fr 1.4fr .8fr}}
.brand-footer{margin-bottom:1rem}
.brand-footer .brand-text span{color:#fff}
.footer-phone{font-size:1.6rem;font-weight:900;color:#fff;text-decoration:none}
.footer-links{list-style:none;padding:0;margin:0;display:grid;gap:.5rem}
.footer-bottom{border-top:1px solid #2c2f34;margin-top:2rem;padding-top:1rem;font-size:.88rem}

/* mobile bottom bar */
.mobile-bar{position:fixed;left:0;right:0;bottom:0;z-index:60;display:grid;grid-template-columns:1.3fr 1fr 1fr;background:var(--ink);box-shadow:0 -4px 16px rgba(0,0,0,.25);padding-bottom:env(safe-area-inset-bottom)}
.mobile-bar a{display:flex;align-items:center;justify-content:center;gap:.45rem;min-height:64px;color:#fff;text-decoration:none;font-weight:900;font-size:1.1rem}
.mobile-bar svg{width:22px;height:22px;fill:currentColor}
.mb-call{background:var(--red)}
.mb-text{background:#1b1d21;border-right:1px solid #33363b}
.mb-est{background:#1b1d21}
@media(min-width:960px){.mobile-bar{display:none}body{padding-bottom:0}}

/* lightbox */
.lightbox{position:fixed;inset:0;z-index:100;background:rgba(0,0,0,.9);display:flex;align-items:center;justify-content:center;padding:1rem}
.lightbox[hidden]{display:none}
.lightbox img{max-height:90vh;width:auto;border-radius:8px}
.lightbox button{position:absolute;top:10px;right:14px;width:52px;height:52px;font-size:2.2rem;background:none;border:0;color:#fff;cursor:pointer}

/* thanks */
.thanks{text-align:center;padding:4rem 0;max-width:640px}
.thanks img{margin:0 auto 1rem}
.thanks-page{padding-bottom:0}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}}

/* 24/7 emergency + storm line */
.emergency{display:inline-flex;align-items:center;gap:.6rem;margin:1rem 0 .4rem;padding:.65rem 1rem;border-radius:10px;background:#fff;color:var(--red-dark,#a10f0f);border:2px solid var(--red);font-weight:600;text-decoration:none;line-height:1.3;max-width:100%}
.emergency strong{color:var(--ink)}
.emergency:hover{background:#fff4f3}
.em-dot{width:12px;height:12px;border-radius:50%;background:var(--red);flex:none;box-shadow:0 0 0 0 rgba(220,30,30,.6);animation:empulse 1.8s infinite}
@keyframes empulse{70%{box-shadow:0 0 0 10px rgba(220,30,30,0)}100%{box-shadow:0 0 0 0 rgba(220,30,30,0)}}
@media(prefers-reduced-motion:reduce){.em-dot{animation:none}}
.hero-storm{margin:1rem 0 0;font-weight:600;font-size:1.05rem;max-width:42rem}
.hero-storm strong{color:#ffb4ad}
.contact-side .emergency{display:flex;margin-top:1.2rem}
.service-insurance{background:#fff7f6}
.service-insurance h3{color:var(--red-dark,#a10f0f)}
.footer-emergency{font-weight:800;color:#ff8a80!important}
.hours{line-height:1.6}
.trust-inner a{color:#fff;font-weight:700;text-decoration:underline}
.emergency-hero{margin:.7rem 0 .2rem;padding:.5rem .8rem;font-size:.95rem}
.emergency-hero + h1{margin-top:.6rem}